Frequently Asked Questions

What are your hours of operation?

Axiom's Claims Center is available from 7:00-5:00pm CST Monday thru Friday. All other departments are available 8:00-5:00p CST Monday thru Friday. Holiday hours may apply.

What is COVI?

COVI (connected owner vehicle intelligence) is Axiom's customer engagement platform that connects the customer, vehicle and dealer.

How do I check the status of a claim?

Please call us at 844.252.0937