Axiom is committed to exceeding our dealer and customer's expectations at all administration levels, especially when filing a claim. Today's consumers demand knowledgeable and professional service, and we provide just that. You deserve to speak to the experts, so we brought them to you.

To speak to one of our representatives or submit a claim, please call 844.252.0937.

Claims Hours

M-F 7:00am to 5:00pm
SAT 8:00am to 3:00pm

Rated A+ by BBB

Live Associates

Quick Answer Time

Initiating a claim


Find your Contract

To view your contract, download COVI in the App Store/Google Play for free. Create an account or Sign In. Select Products and the contract icon will populate a copy of your contract.

You can also call Axiom at 844.252.0937 to get copies of your contract.

  1. Take your vehicle to your selling dealership or repair facility.
  2. Obtain Authorization
  3. Authorize Teardown
  4. Submit Repair Order for Payment
  5. Roadside Assistance
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Calling in an Axiom Claim

Make sure you have the following ready:

  1. Contract Number or Last 6 digits of the VIN
  2. Part Numbers with List Prices
  3. Labor Time
  4. Pictures (if calling in a Tire or Wheel Claim)

Claims Payment

Axiom Product Administration employs an industry-leading claims payment process to ensure that your dealership receives payment for authorized repairs in a timely matter. Upon completion of authorized repairs and securing all supporting documentation we will immediately pay your claim by virtual credit card or check.